Desino provides free shipping to all orders.
We choose Fedex as our shipping partner. Orders have a transit time of 3-5 business days according to locations.
Once your tracking number has been generated, it will be posted under the order information when you log into your account on our website. You can click the My Order tab to obtain your orders and tracking information so as to know the anticipated delivery time.
If you receive a product that has been damaged during transit, please contact us via hello@desinogame.com and we will certainly be there to solve your problems.
We have 1-Year Warranty for each customer and 10-Year reliable after-sale service.
A warranty period starts from the date of purchase recorded at our website.
We can help you replace products you bought from Desino within 30 days under normal case.
If you have any demand for replacement, we can send it to you as soon as possible. The freight charge about accessories is free as well.